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Infosys said that these agents are equipped with capabilities like data extraction to transform raw inputs into actionable insights and multimodal functionality to handle diverse data types.
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KAREN DIAS
Infosys has announced the launch of over 200 enterprise AI agents powered by Infosys TopazTM AI offerings and Google Cloud’s Vertex AI Platform. The AI agents are designed to drive tangible outcomes for enterprises by transforming complex workflows and managing intricate, multi-agent business operations efficiently at scale.
These enterprise AI agents cater to multiple sectors, including healthcare, finance, retail, telecom, manufacturing, and agriculture. Leveraging advanced machine learning (ML) and cognitive architecture, Infosys said that these agents are equipped with capabilities like data extraction to transform raw inputs into actionable insights and multimodal functionality to handle diverse data types.
They ensure secure communication through encrypted channels and uphold robust data privacy measures to protect sensitive information. Additionally, the enterprise AI agents feature autonomous decision-making, allowing them to independently analyse scenarios and execute complex tasks, driving enhanced operational efficiency.
For instance, in predictive network capacity planning, a monitoring agent continuously tracks real-time network capacity and alerts for any immediate concerns. This monitoring helps prevent potential network issues, enhancing reliability and efficiency. It leads to reduced downtime, improved user experience, and optimised resource utilisation, the company said.
In the manufacturing domain, a forecasting agent uses real-time data to predict demand for vehicle parts, thus optimising inventory and managing the supply chain. This approach is said to adjust production, evaluate inventory, and auto-order shortfall parts, boosting operational effectiveness and reliability.
Balakrishna D R (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, “The development of more than 200 enterprise AI agents marks a milestone in our continued efforts to innovate and lead in the enterprise AI space. With Infosys TopazTM AI offerings and Google Cloud’s advanced AI frameworks, we are enhancing Human+AI collaboration and unlocking new levels of efficiency and precision across industries. This initiative not only demonstrates our capabilities but also reinforces our commitment to helping businesses navigate their next.”
The AI agents are a direct outcome of the Google Cloud Center of Excellence, powered by Infosys TopazTM, the company shared. The initiative leverages the advanced AI capabilities of Infosys TopazTM and the GenAI technology of Google Cloud to deliver innovative enterprise AI solutions.
Published on May 29, 2025
This article first appeared on The Hindu Business Line
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