Goa proposes ride-hailing framework; aggregators welcome draft policy

The framework seeks to address long-standing concerns from local taxi operators about the impact of out-of-state vehicles on local livelihoods
| Photo Credit:
VIJAYA BHASKAR CH

The Goa Transport Department has released the draft Transport Aggregator Guidelines 2025, proposing a regulatory framework to allow app-based ride-hailing services to operate in the state formally — a move welcomed by major mobility players.

Under the proposed policy, aggregators will be allowed to offer app-based taxi services using vehicles that are either registered in Goa or possess valid permits issued by the state. This clause seeks to address long-standing concerns from local taxi operators about the impact of out-of-state vehicles on local livelihoods.

To ensure compliance and safety, the draft mandates that all drivers affiliated with ride-hailing platforms must hold a Public Vehicle Service Badge, as required under the Goa Motor Vehicles Rules, 1991.

Industry stakeholders have responded positively, saying the policy could pave the way for more structured and sustainable mobility solutions in the state, particularly in high-tourism zones where demand for reliable transport remains elevated.

“We believe tourists as much as locals in Goa deserve more mobility choices, and there is already strong existing demand for reliable ride options in the state. This regulatory update makes it possible for platforms like Uber to serve that demand more effectively and responsibly. As we review the draft guidelines in detail, we will submit our formal comments and continue collaborating with all stakeholders to ensure the final framework delivers long-term value for riders, drivers, and Goa’s tourism-led economy,” said an Uber spokesperson.

“The Transport Aggregator Policy introduced by the Goa Transport Department is a progressive move toward building a transparent, safe, and inclusive mobility ecosystem. At Rapido, we believe this policy marks a significant step toward digitising mobility and empowering local micro-entrepreneurs,” according to a Rapido spokesperson.

“Beyond enhancing last-mile connectivity, our aim is to generate 3–4 lakh livelihood opportunities over the next year, empowering captains with meaningful earning potential. Safety remains at the core of our platform — with features such as SOS alerts, trip tracking, and driver verification helping ensure physical and mental peace for riders. We look forward to working closely with the Goa Transport Department and all stakeholders to support seamless rollout and contribute to the state’s growth in terms of mobility, job creation and economy,” the spokesperson added.