Ahmedabad plane crash: IndiGo issues travel advisory; flights disrupted

After Air India Flight AI171 crashed near Sardar Vallabhbhai Patel International Airport in Ahmedabad on Thursday afternoon, Indian airline IndiGo issued a travel advisory alerting passengers about disruption in flight services following the tragic incident.

Taking to social media platform X, the airline wrote, “Following the incident near Ahmedabad Airport and the resulting runway restrictions, flight operations are impacted.”

Travel Advisory

Following the incident near Ahmedabad Airport and the resulting runway restrictions, flight operations are impacted.

Our thoughts are with the families of those affected. We seek your kind understanding, as these are truly challenging times for everyone.

If…

— IndiGo (@IndiGo6E) June 12, 2025

The statement also mentioned that if a passenger’s flight is affected, they may rebook or claim a full refund via the IndiGo website.

Further expressing grief and requesting understanding during this difficult time, the airline wrote, “Our thoughts are with the families of those affected. We seek your kind understanding, as these are truly challenging times for everyone.”

According to PTI, IndiGo flight 6E-318, which departed from Kolkata at 1:49 pm on Thursday, returned to Kolkata at 2.52 pm after being airborne, an Airports Authority of India (AAI) spokesperson in Kolkata said. This was due to the closure of Ahmedabad airport following the crash.

As per the latest update, the airport is now partially operational. Sharing a post on X, Ahmedabad Airport wrote, “#AhmedabadAirport is now operational with limited flight operations. Passengers are advised to contact their respective airlines for the latest flight schedules.”

#AhmedabadAirport is now operational with limited flight operations.

Passengers are advised to contact their respective airlines for the latest flight schedules.

Stay tuned to our official channels for real-time updates.#SVPIA #Ahmedabad #Airport #Aviation #TravelAdvisory pic.twitter.com/IOeLavWCVX

— Ahmedabad Airport (@ahmairport) June 12, 2025

The London-bound Air India Flight AI171 carrying 242 passengers and cabin crew crashed near the Ahmedabad airport minutes after taking off at 1:38 pm on Thursday.

According to the Air Traffic Control in Ahmedabad, the pilot had issued a `Mayday` distress call, signifying a full emergency, soon after takeoff.

Confirming the incident though a post on X, Air India wrote, “Flight AI171, operating Ahmedabad-London Gatwick, was involved in an incident today, 12 June 2025. At this moment, we are ascertaining the details and will share further updates at the earliest on  on our X handle.”

Flight AI171, operating Ahmedabad-London Gatwick, was involved in an incident today, 12 June 2025. At this moment, we are ascertaining the details and will share further updates at the earliest on and on our X handle (https://t.co/Id1XFe9SfL).

-Air India…

— Air India (@airindia) June 12, 2025

In a follow-up post, the airline informed that the flight was carrying 242 people, which included 169 Indian nationals, 53 British nationals, 1 Canadian national and 7 Portuguese nationals.

Air India confirms that flight AI171, from Ahmedabad to London Gatwick, was involved in an accident today after take-off.

The flight, which departed from Ahmedabad at 1338 hrs, was carrying 242 passengers and crew members on board the Boeing 787-8 aircraft. Of these, 169 are…

— Air India (@airindia) June 12, 2025

“The injured are being taken to the nearest hospitals. We have also set up a dedicated passenger hotline number 1800 5691 444 to provide more information. Air India is giving its full cooperation to the authorities investigating this incident,” the statement further said.